There will always be times when projects come along that are outside our comfort zone. They might be work projects like a massive property exterior to renovate or even personal projects like moving house. Even thinking about them can feel stressful. I know how it feels. I’ve moved house and even moved country more thanContinue reading “FAQ – How to tackle Daunting Projects”
Tag Archives: business
FAQ – Finding the Positive
Whether at work or at home there will always be things that don’t go our way. Sometimes we’ll just finish glossing a front door, and a gust of breeze will fling a few errant leaves onto it. We won’t enjoy every book we pick up, every TV show we sit down to watch, every mealContinue reading “FAQ – Finding the Positive”
FAQ – The importance of active rest
Wellbeing is a buzzword at the moment, but who wouldn’t want to be a well being? Rest is critical for physical and mental health, as well as our relationships, and it’s critical for the success of our business. In order to look after our business we need to make sure we’re not working in aContinue reading “FAQ – The importance of active rest”
FAQ – Stay successful in a recession
So the British Chambers of Commerce, the Bank of England, and many others are predicting that we’re about to enter a recession. What can we do about it? On a large scale, very little indeed. If it’s raining you can’t stop it raining, unless you have some kind of superhero powers (Maybe you do?), but youContinue reading “FAQ – Stay successful in a recession”
FAQ – Embracing change
I love this bit of wisdom from Maya Angelou, “If you don’t like something, change it. If you can’t change it, change your attitude.” As humans, we generally don’t like change. We like to be comfortable, and we are also creatures of habit. We like to buy the same kinds of clothes, eat the sameContinue reading “FAQ – Embracing change”
FAQ – Do your values matter?
I’ve been thinking a lot about values over the last few months and how they matter. A few weeks ago I advised my step-daughter to talk about how her values aligned with a potential employer’s when she went for an interview. I’ve put my values on my new website, because I want to do businessContinue reading “FAQ – Do your values matter?”
High-Touch Customer Experience Strategies
Strong customer service is vital for delighting clients, increasing word-of-mouth referrals and retaining loyal customers, but do you have the systems in place to ensure you’re working in the way that potential customers expect? Aged between 26 and 41, millennials are tech natives who have grown up with technology at their fingertips for everything, andContinue reading “High-Touch Customer Experience Strategies”
FAQ – Why you should get niche
A lot of decorators are great all-rounders. It makes sense, it means you can turn your hand to most jobs. From exteriors, to interiors, delicate papering to new builds, for most decorating enquiries you can say that you can do the work. But what if you go the other way, and specialise in something? Surely that’llContinue reading “FAQ – Why you should get niche”
Client Relationships – Trust WORKS
Arguably, the most key ingredient to any working relationship is trust. Clients are investing their time, money, and home into your hands, so feeling confident in your ability to deliver the outcome they’re dreaming of is vital to you both working together successfully and achieving the best possible outcome. Home renovation and design platform, Houzz.co.uk,Continue reading “Client Relationships – Trust WORKS”
FAQ – The Value and Costs of Outsourcing
How often have you given a quote to a potential customer for them to reply “What! How much?!” There may be several reasons: they’ve never had a decorator and have no idea of the cost, they don’t know how much prep might be involved, they’ve no idea how long it takes to do the job properly,Continue reading “FAQ – The Value and Costs of Outsourcing”