Strong customer service is vital for delighting clients, increasing word-of-mouth referrals and retaining loyal customers, but do you have the systems in place to ensure you’re working in the way that potential customers expect? Aged between 26 and 41, millennials are tech natives who have grown up with technology at their fingertips for everything, andContinue reading “High-Touch Customer Experience Strategies”
Tag Archives: houzz
Client Relationships – Trust WORKS
Arguably, the most key ingredient to any working relationship is trust. Clients are investing their time, money, and home into your hands, so feeling confident in your ability to deliver the outcome they’re dreaming of is vital to you both working together successfully and achieving the best possible outcome. Home renovation and design platform, Houzz.co.uk,Continue reading “Client Relationships – Trust WORKS”
Knowing your client profile type
During a renovation project, customers will be investing their money, time and hope, so building a strong, positive bond with the customer will be crucial to earning their trust. Understanding how each customer differs, what matters to them most, and how best to communicate with them will help deliver a first-class service every time. Houzz.co.uk, theContinue reading “Knowing your client profile type”
Talk budgets without the awkwardness
Broaching the topic of budget with a new client can be tricky, but it is a vital step. It’s important to enter the conversation with confidence, to demonstrate your experience and professionalism, and remember, these conversations will allow you to determine whether the person is your ideal client. Know your worth Work out what yourContinue reading “Talk budgets without the awkwardness”
Create a solid digital marketing strategy for your business
Ever since the ‘dot-com’ revolution began in the 1990s it’s been increasingly important to have a strong online presence, accelerated by the Covid-19 crisis 2021 will reinforce this trend even further… Companies have never cared more about their brand and communications than they do now. With social media, it’s critical to carve out your ownContinue reading “Create a solid digital marketing strategy for your business”
Technology opens up opportunities for the trade
Developed to help homeowners put together ideas, trades and other professionals can now benefit from being registered on Houzz.co.uk. Professionals in its community share what they’ve learnt from the experience, how it’s changed their approach and how that might impact the way home renovation pros work in the future. After being forced to halt faceContinue reading “Technology opens up opportunities for the trade”
Business Software for Renovation Professionals
You may be using Houzz already to list your business and showcase your work to the public, but now Houzz offers a service to manage the whole project. Houzz Pro provides renovation professionals with a suite of tools to help win more work, increase profits and stay connected with their clients and teams. The easy-to-useContinue reading “Business Software for Renovation Professionals”