When winter approaches, outdoor workers have to negotiate new hazards. Poor light, exposure to cold and slippery surfaces can lead to accidents causing severe injury, ill-health and even a threat to life. When workers experience excessive cold, they are more likely to behave unsafely as their ability to make decisions and/or perform manual tasks deteriorates.Continue reading “Keep workers safe this winter”
Category Archives: Advice
FAQ – Taking time to reflect and connect
I was recently talking with a group of people about how to make the most of Christmas and New Year. After a while, two words jumped into my head that seemed to summarise what everyone was talking about; connection and reflection. The more I thought about this, the more I realised that the Christmas breakContinue reading “FAQ – Taking time to reflect and connect”
Knowing your client profile type
During a renovation project, customers will be investing their money, time and hope, so building a strong, positive bond with the customer will be crucial to earning their trust. Understanding how each customer differs, what matters to them most, and how best to communicate with them will help deliver a first-class service every time. Houzz.co.uk, theContinue reading “Knowing your client profile type”
Talk budgets without the awkwardness
Broaching the topic of budget with a new client can be tricky, but it is a vital step. It’s important to enter the conversation with confidence, to demonstrate your experience and professionalism, and remember, these conversations will allow you to determine whether the person is your ideal client. Know your worth Work out what yourContinue reading “Talk budgets without the awkwardness”
FAQ – Expecting the unexpected
A family bereavement has made me consider what we do when things don’t go to plan…
FAQ – What is your brand?
Whether you know it or not, you have a brand. And it’s more than just a logo. The word ‘brand’ comes from the Norwegian word ‘brandr’ – to burn. It was used for the practice of branding livestock, literally burning them to identify who owned what. Then it became used to signify identity in the worldContinue reading “FAQ – What is your brand?”
FAQ – It never rains but it pours
As I’m writing this a few weeks before the magazine is published I can’t predict what the weather will be when you read it. Although as it’s summer time… It’ll probably be raining. Summer is often the busiest time for decorators with everyone asking for exterior quotes, frequently with the phrase ‘can you start nextContinue reading “FAQ – It never rains but it pours”
One can at a time
As the global emphasis on the need to protect the planet shows no signs of letting up, it’s clear that all businesses need to take steps to become as sustainable as possible, and those in the decorating industry should be no exception… The sense of urgency about the need to protect the planet for generationsContinue reading “One can at a time”
Create a solid digital marketing strategy for your business
Ever since the ‘dot-com’ revolution began in the 1990s it’s been increasingly important to have a strong online presence, accelerated by the Covid-19 crisis 2021 will reinforce this trend even further… Companies have never cared more about their brand and communications than they do now. With social media, it’s critical to carve out your ownContinue reading “Create a solid digital marketing strategy for your business”
FAQ – The benefits of being an expert
Becoming an expert has benefits for you, for your business and for your customers. Become an expert in the kind of work you want to do and you will be happier. You will probably be able to charge more. Your customers will be happy. Everybody wins! Here are some of the benefits of becoming anContinue reading “FAQ – The benefits of being an expert”