FAQ – How to juggle things when you get busy
There are times in life when everything seems to happen at once, and for decorators that’s often towards the end of the summer when we’re trying to get exteriors done before the autumn kicks in,…
A guide to breaking the mould
Kathryn Tormay at Crown Paints discusses talking to customers about avoiding mould… Rising energy costs and a cost-of-living crisis is going to encourage homeowners to keep their windows closed and heating off. The lack of…
FAQ – Become the best decorator you can be
There’s no such thing as ‘the best decorator in the world’, because we all have different skills and different experience. But we can become the best decorator we can be, given our mental aptitudes, how…
FAQ – How to tackle Daunting Projects
There will always be times when projects come along that are outside our comfort zone. They might be work projects like a massive property exterior to renovate or even personal projects like moving house. Even…
FAQ – Finding the Positive
Whether at work or at home there will always be things that don’t go our way. Sometimes we’ll just finish glossing a front door, and a gust of breeze will fling a few errant leaves…
FAQ – The importance of active rest
Wellbeing is a buzzword at the moment, but who wouldn’t want to be a well being? Rest is critical for physical and mental health, as well as our relationships, and it’s critical for the success…
FAQ – Stay successful in a recession
So the British Chambers of Commerce, the Bank of England, and many others are predicting that we’re about to enter a recession. What can we do about it? On a large scale, very little indeed. If…
The importance of Fairness, Inclusion and Respect
Head of Products and Markets at CHAS, Alex Minett, offers guidance on bringing FIR processes in line with industry best practice. As businesses look to drive progress on workplace diversity, buyers and suppliers should be…
FAQ – Embracing change
I love this bit of wisdom from Maya Angelou, “If you don’t like something, change it. If you can’t change it, change your attitude.” As humans, we generally don’t like change. We like to be…
FAQ – Do your values matter?
I’ve been thinking a lot about values over the last few months and how they matter. A few weeks ago I advised my step-daughter to talk about how her values aligned with a potential employer’s…
High-Touch Customer Experience Strategies
Strong customer service is vital for delighting clients, increasing word-of-mouth referrals and retaining loyal customers, but do you have the systems in place to ensure you’re working in the way that potential customers expect? Aged…
FAQ – Why you should get niche
A lot of decorators are great all-rounders. It makes sense, it means you can turn your hand to most jobs. From exteriors, to interiors, delicate papering to new builds, for most decorating enquiries you can…