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Knowing your client profile type

    During a renovation project, customers will be investing their money, time and hope, so building a strong, positive bond with the customer will be crucial to earning their trust. Understanding how each customer differs, what… 

    Talk budgets without the awkwardness

      Broaching the topic of budget with a new client can be tricky, but it is a vital step. It’s important to enter the conversation with confidence, to demonstrate your experience and professionalism, and remember, these…