High-Touch Customer Experience Strategies

Strong customer service is vital for delighting clients, increasing word-of-mouth referrals and retaining loyal customers, but do you have the systems in place to ensure you’re working in the way that potential customers expect? Aged between 26 and 41, millennials are tech natives who have grown up with technology at their fingertips for everything, andContinue reading “High-Touch Customer Experience Strategies”

Telescopic ladder range expands

WernerCo have a new addition to its telescopic ladder family with the launch of the BoSS TeleguardPLUS, providing users with exceptional height and ultimate safety when working at height in accordance with the latest EN131-7 specification. Available in four sizes up to a safe working height of 5.15m, it also offers the ability to beContinue reading “Telescopic ladder range expands”

Portable power sucks

Makita’s VC001GL and VC003GL dust extractors deliver impressive output that is equivalent to corded alternatives. Both machines can house two XGT 40VMax batteries so that when the first battery runs out of charge the second one automatically kicks in, plus the VC001GL and VC003GL have large tank capacities of 8-litres and 15-litres respectively, preventing theContinue reading “Portable power sucks”

Spray wherever you go

To help contractors complete fine-finish jobs faster and easier whilst enjoying the ultimate portability, convenience, freedom and safety, Graco developed the GX™ FF Cordless, currently the only high-performance cordless fine-finish sprayer on the market. It’s ideal for medium to large fine finish jobs and smaller residential renovation projects, working with both water- and oil-based materials.Continue reading “Spray wherever you go”

Perfect sanding in hard-to-reach areas

Mirka is spearheading sanding innovation with the addition of the new DEOS 343CV sander to the DEOS product family. The tool has been designed to handle multiple applications that range from detail sanding to furniture and window frames, while the tool’s 75 mm x 100 mm pad enables easy access to hard to reach areas.Continue reading “Perfect sanding in hard-to-reach areas”

A brush for every type of painter

Over the years, Axus Decor has worked hard to develop and grow its range of brushes… For outstanding value, the Pro-Brush (blue) is long lasting, delivers a smooth finish, and holds a large amount of paint. If you’re a speed-painter, you might want to step up to the oval-shaped Captain Chunk brush (onyx), which featureContinue reading “A brush for every type of painter”